Privacy Policy

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

By using Ativo Site and App, and the features and services made available through these platforms, you are acknowledging that you have read, understand and agreed to the terms and conditions of this Privacy Policy.

This Privacy Policy is intended to describe the personal information that is collected from users of the Site and App and how it is used and disclosed by or on behalf of Ativo. The personal information is specially used for three purposes: to customize the content you see, to fulfil your requests for certain services, and to contact you about our services.

You hold the right to edit your account information and preferences at any point of time, including whether you want us to contact you about new services. Rational steps will also be taken to safeguard your privacy by verifying your identity before granting access or making corrections. By using Ativo you agree to this Privacy Policy.

You hold the right to refuse or withdraw your consent at any time; however, the complete range of services may not be available for utilization. If you do not agree to the Privacy Policy you may not be able to use the services provided.


We use your personal information collected through Ativo to deliver relevant and customised experience and to satisfy our other business purposes and needs.

Note: The Information compiled by us is provided voluntarily by you.

The information we may collect through your use of the Site or App may include, but is not limited to:

  • For App User
  1. Where the account registration feature is available in Site and App, your contact information to create an Ativo account, such as your first name, last name and email address, as well as a username and password to access the App
  2. Your activity history regarding your App usage, such as your visits to gyms, participation in events, contests or utilization of other Ativo services
  3. Information provided by you when you participate in a survey or communication regarding your App usage, or utilizing Ativo services
  • For Business User

Personal information and certification in the registration process to ensure only certified trainers are on board.

Our Site and App are intended for the use of adults only and we do not knowingly collect or store information from any person we know is under the age of 18.

  • "Cookies", which are computer data, may be sent by your web browser or mobile device and stored in our computer’s hard disk to smoothen your login progresses, allow you to customize and store your settings, collect usage information, determine our total audience size and traffic, and help us improve our Site and App by measuring the interests of users.
  • Your computer’s IP address to determine our website traffic.

You have the choice to login through your Ativo account on the Site or through App via your social media accounts, such as Facebook and Twitter. By incorporating your Social Media Accounts into your Ativo account, it will enable us to personalize your Atico experience, also, we may collect your personal information from your Social Media Accounts such as profile information, profile picture, email address and friend list. In case you don’t want us to access your information, do not utilize the Social Media Account sign-in feature.

  • To notify you about our services, and special offers
  • To otherwise contact you with information that we believe will be of interest to you
  • To enhance or develop features and services
  • To allow us to personalize the content that you and others see on the Site and App
  • To provide you with updates and content based on the geo-location information provided by you
  • To send you electronic communications you have requested, such as text messages, push notifications, notifications through our App or through your mobile device
  • To provide advertisers and other third parties with aggregate information about our subscribers
We share your information as follows

We may provide user information to third-party vendors or service providers for reasons of, including information as required, initiating direct marketing programs on our behalf, data tracking, maintenance or development of our Site or App, development of customer service and online services.

Except as stated in this section, we will not share or sell your personal information to any other party for marketing or solicitation.


Please note that we may disclose your personal information in any of the following situations:

  • In response to a subpoena, search warrant, or other legal process or request, or as may otherwise be required by applicable law or regulation
  • To protect and defend our rights or property or business partners, or others
  • In response to exigent circumstances such as a perceived threat to the personal security, property, or rights of any other person or organization
  • In the event of merging, selling or reorganization with other company, we may sell, assign or transfer your personal information to a purchaser of all our business assets, or to an affiliate, as applicable

If you have an online account with us, you have the ability to edit and review your personal information online by visiting the edit profile section in the Site or App.

It is our endeavour to maintain accuracy and integrity of the personal information provided by our users in our databases and to keep it up-to-date.

You are encouraged to update your personal information as and when it changes. This will assist us to cater to your requirements with greater precision.

At any point of time, you may edit or review your account information by navigating through your settings in the Site or App.


Ativo reserves the right to revise any of the clauses contained herein in compliance with local legislation as we continue to evolve our business and as deemed necessary by the company. Any revisions made will be displayed in this Privacy Policy and will be effective immediately upon posting.


If you have any questions, comments or concerns about our Privacy Policy, you may contact us through or by writing a letter to:

Bitfit Fitness Platform Pvt Ltd.
A – 33, Jai Jawan Colony,
Tonk Road, Jaipur.